Administration Pathway Program

Start your career, learn administration skills today!

Fast track your admin career with The Career Academy. Become a certified administrator with our accredited Administration Pathway Program. This Program comprises a 10 week certificate, followed by a six month Diploma and then an assessment of competence based on your experience.

This program is unique to The Career Academy and specifically designed for anyone with entry through to intermediate level administrative experience, who wants to gain a formal qualification and recognition of their experience. Learn Administration and get qualified!

Rated 4.42 out of 5 based on 57 customer ratings
(57 customer reviews)
Product Reviews

57 reviews for Administration Pathway Program

  1. Rated 4 out of 5

    Awhina Houkamau

    I think my course is really well-structured and very easy to follow and understand and I am very happy with the response time from the tutors.

  2. Rated 5 out of 5

    Rebecca Johnson

    I love the ease of being able to study for qualifications while I work full time. And the easy payment options work well for me. I would also like to say that even before I completed the certificate course I have applied for an administration job and I am currently going through an interview process. All thanks to the Career Academy!

  3. Rated 5 out of 5

    Kelly Wade

    So far so good. Good to know help is on hand when you need it.

  4. Rated 5 out of 5

    Kimberly Sedgwick

    The tutors are amazing and keep in contact with how I am getting on which is great to ask questions. The course I only have just started but already feel like I have learnt some really good information and that I am learning it in a great order that will help me as I go on.

  5. Rated 5 out of 5

    Thushari Nanayakkara

    There was a typo error in one of your online course materials in Bad Debts provision pointed out by me and accepted by the tutor. It may cause confusion to the students and needs rectification. Quite a good interactive website, through which I could get answers to my questions then and there. I’m glad I decided to take this course with the Career Academy.

  6. Rated 4 out of 5

    Jessica Aickin

    I enjoyed that the course was all online and all of the information I was given was great!

  7. Rated 5 out of 5

    Aleisha Maindonald

    Great tutors. The lay-out was easy to understand.

  8. Rated 4 out of 5

    Taylor Leolahi

    I think the tutors are really helpful. I’m really enjoying the course because I get to study in my own time. I’m a parent and its great that I can just pull out my laptop and get to work online. I have absolutely no regrets about joining this course.

  9. Rated 5 out of 5

    Wanida Hannan

    The course outline are very clear and easy to understand and follow the instruction. The support from Helpdesk is very fast response and helpful. Overall this is the outstanding online education I had experience.

  10. Rated 4 out of 5

    Samantha Hillier

    The tutors were really helpful and quick at replying. I liked that you were able to do the course in your own time, especially when juggling this with work commitments.

  11. Rated 4 out of 5

    Terri Clarkson

    i am liking the course, its well said and is very helpful when studying for assignments.

  12. Rated 4 out of 5

    Maree Mitchell

    I liked that I could do the course at home and at my own pace!

  13. Rated 4 out of 5

    Natalie Ellis

    The tutors are helpful and I am finding the course really good so far.

  14. Rated 5 out of 5

    Sarah Faigan

    so helpful and understanding!
    I have asked some questions that i should probably already know the answer too and they have never made me feel stupid or dumb they are always understanding, very polite and helpful!

  15. Rated 5 out of 5


    The tutors always answered my queries promptly. I could do things at my own pace and because I have a learning disability, it was extremely helpful to be able to check things and just concentrate on getting things right. This is a fantastic company and I would definitely recommend it to anyone looking for a knowledge refresher or if you want a good grounding in a subject area for further study/getting back into the work force.

  16. Rated 5 out of 5

    Dottie Whittaker

    The courses I am doing at the moment are very informative, easy to get hold of information, and I love the fact I can learn anywhere I go via my smartphone, or laptop. When I have got stuck on a question in the assessment the tutors are quick to respond, and they make the question more clearer.

  17. Rated 4 out of 5

    Summer Singh

    I loved the course and the fact I was able to study at any hours and around my job. I have just completed the Pathway program and I have learnt a lot throughout the course and know I have the skills to precede to a higher position. I have just signed up to the Accounting Pathway Program now and can’t wait to get stuck in.

  18. Rated 4 out of 5

    Crystal Carston

    Tutors are amazing. Always there to help and very understanding.

  19. Rated 4 out of 5

    Samantha Somerville

    I chose this course at the Career Academy to be able to study at my own home in my own time

  20. Rated 5 out of 5

    Drew Hewett

    It’s convenient, study at my own pace, online and met my expectations around different learning kinaesthetics; plus not overloads of readings before actually doing an example or assessment, assessed as you go. I enjoyed the course and revising previous learning’s of Accounting, which was one of my preferred subjects and courses. The numerous video sessions provided were very clear and basic to follow as well, very helpful.

  21. Rated 5 out of 5

    Samantha Mary Tran

    I’m slowly working my way through it and it’s all good so far. The tutors are pretty good about getting back to me when I need to ask them a question.

  22. Rated 4 out of 5

    Tara Sabrina Tobin

    This course is quite good!

  23. Rated 4 out of 5

    Dana Manson

    No problems at all with this course, finding it pretty enjoyable so far.

  24. Rated 5 out of 5

    Shanell Vitale

    I have only just started and so far I have found everything helpful.

  25. Rated 4 out of 5

    Janki Yakin Patel

    What I’ve done so far has been really good. It’s easy to work through on my own, I haven’t needed to use the tutors yet. I’m looking forward to completing the rest of this course.

  26. Rated 4 out of 5

    Melissa Patel

    The course is really useful and the tutors are great.

  27. Rated 4 out of 5

    Monique Seager

    I like what I’ve done in this course so far; the course information is interesting and the tutors get back to me on my assessments pretty quickly.

  28. Rated 5 out of 5

    Suzanne Reynolds

    It’s been really interesting! My only suggestion would be to add one or two additional practical exercises before the assessments, so people who don’t have prior knowledge can get a better understanding of it. Whenever I have a question I use the Help function in my course and the tutors are so quick to respond to me. They’ve been absolutely amazing in helping me. Sometimes I have moments of frustration in trying to do the course but for the most part it’s really been a wonderful experience.

  29. Rated 4 out of 5

    Chelsea Olsen

    I’m so busy that sometimes finding the time to study and turn in assignments can be a bit difficult. I find the course really good and it has its advantages.

  30. Rated 4 out of 5

    Jessica Mobberley

    I’m loving this course – it’s easy to do, it’s all by correspondence, and the tutors are good. I’d recommend that someone go through the coursework online and double check that all the sentences make sense, and that all the info is consistent and accurate. An explanation of the grading system and how it works would be helpful as well. Other than that everything is great. The tutors always get back to me really quickly (within 3-5 working days).

  31. Rated 5 out of 5

    Falan Heremia

    I am definitely enjoying the course. I’m really happy that the course tutors are so available – they usually get back to me within 12 hours through email to help with any questions I have.

  32. Rated 5 out of 5

    Tammy John

    No problems at all with the course, it’s been pretty self explanatory and the tutors have been extra helpful. They get back to me straight away with any questions I have about the course.

  33. Rated 4 out of 5

    Courtney Ora Isaac

    Pretty good so far. I’m finding the content interesting and am enjoying the course overall.

  34. Rated 5 out of 5

    Tarlia Khoutdavong

    Tutors are helpful and fast, the course is going good, I’d give it an excellent rating!

  35. Rated 4 out of 5

    Elyse Blacow

    It’s a very good course and I’m enjoying it a lot.

  36. Rated 4 out of 5

    Priya Bora

    I’m liking it, getting some helpful feedback from the tutors. If I have questions they are really good in responding quickly which helps a lot.

  37. Rated 4 out of 5

    Glencora Blair

    Courses are going good, I am enjoying them. The tutors are helpful and I hope to complete my courses by the end of the year.

  38. Rated 5 out of 5

    Aimee Anthony

    Great course. Really enjoying it so far.

  39. Rated 5 out of 5

    Aleighsha Beattie

    I haven’t had to contact a tutor just yet, but am about to sit the first assessment. So far, the course is easy to understand and the skills I am currently learning are very useful.

  40. Rated 4 out of 5

    Summer Singh

    I like the course. I like how you can study any time, any hours and it’s quite easy as well which is a bonus. I definitely feel this will help me progress in my career!

  41. Rated 5 out of 5

    Joanne Ashworth

    I am enjoying the course. The tutors are super friendly and I enjoy receiving the feedback for my work. It helps me see where I need to improve and points me in the right direction. Have recommended the career academy to friends.

  42. Rated 5 out of 5

    Adriane Ingham

    The course is excellent. I can work to my own pace. The tutors are positive with their comments, this encourages you to keep going.

  43. Rated 4 out of 5

    Shaquella Walker

    I haven’t been with Career Academy for long but so far it has been really good to get back in to studying. I have been provided with all the information needed and I enjoy keeping myself occupied by studying to gain a qualification to further life and towards work skills.

  44. Rated 4 out of 5

    Taryn Brown

    Easy payment plan

  45. Rated 4 out of 5

    Xinhua Wang

    Quick reply,very thorough. Thanks

  46. Rated 5 out of 5

    Sam Jacobsen

    Sophia got back to me straight away and answered my question to the point

  47. Rated 4 out of 5

    Haylee Bright

    I came across this course online, then looked into it further.
    It suited me as the complete course was able to be completed at my own pace.
    I also liked that it was endorsed. Some of the assessments include information that is not covered clearly, For example when preparing the financial statements it is expected that taxation be included, however it becomes uncertain when the template does not allow a space for it..

  48. Rated 5 out of 5

    Natalie Winter

    I was looking for an online course and fond only a few of which this one looked the most attractive and enticing. I found the course to be overall well presented and easy to follow. The tutors were fantastic!

  49. Rated 4 out of 5

    Puawai Gardiner

    The course is easy to get through and easy to understand. The tutors are pretty fast at getting back to me when I ask for help. It’s been good!

  50. Rated 5 out of 5

    Puawai Gardiner

    The course is easy to get through and easy to understand. The tutors are pretty fast at getting back to me when I ask for help. It’s been good!

  51. Rated 4 out of 5

    Vailoto Tafea

    I like this course, though it can sometimes be a little complicated.

  52. Rated 3 out of 5

    Olga Soboleva

    My experience as a student with The Career Academy was excellent. Best teacher. Interesting training programs

  53. Rated 5 out of 5

    Laura Rubin

    Pretty good course so far with fast responses from tutors.

  54. Rated 4 out of 5

    Shelley Ruston

    I really enjoyed it. The content was surprisingly challenging, but good! The tutors were amazing – it was so nice having different tutors to give varied feedback on my assignments.

  55. Rated 4 out of 5

    Casey Holdsworth

    The Course is great, works around my busy schedule. Would recommend this course or the other ones to family and friends.
    The tutors are great, quick with their feedback and response so there isn’t much waiting on what is needed to be improved or worked through again.

  56. Rated 4 out of 5

    Gaylene Taylor

    The service is outstanding both from customer service and tutors, it feels like they care and want to help. Also the time frame for responding is excellent.

  57. Rated 5 out of 5

    Tanya Ross

    The course is pretty interesting and helpful. It’s very full of information and straight to the point, and easy to understand as well.

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Practical course content to get you workplace ready!
Learn in your own time and at your own pace
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Learn Administration Skills Today!

  • From the basics, learn administration skills, relevant to every office environment
  • Gain a qualification and fast track your administration career
  • Increase your earning potential and get ahead
  • Receive comprehensive tutor support via phone, email and chat
  • This online course can be completed anywhere, at a time that fits your schedule
  • Work with an experienced tutor and other students to successfully complete your course

This Program is unique to The Career Academy and specifically designed for those working or who have worked in an entry through to intermediate level admin role, who wish to gain a formal qualification and recognition of their experience.

Customise your learning experience

For the first portion of your course, choose whether to study the Certificate in Business Administration or the Certificate in Reception & Office Support. The second portion of your course will cover the Diploma in Business Administration.

Job opportunities and career outcomes

  • Receptionist
  • Administrative roles such as Office Administrator or Administrative Manager
  • Personal or Executive Assistant

This online course is designed for

  • Administrators who would like to gain a qualification
  • Jobseekers in the administrative field
  • Employers who wish to improve the efficiency of the workplace and have their staff learn administration skills applicable to modern business.

Free Membership with APAI

Get a FREE 12-month membership to the Association of Professional Administrators in Ireland when you complete one of our administration courses. 

Accredited by ICOES

ICOES, the International Council for Online Educational Standards guarantees you a high standard of content with measurable outcomes from a reputable training organisation. ICOES is the accrediting body that establishes, monitors and continually develops the educational standards of online teaching institutions.

What our students say

★★★★★“I found this course absolutely fantastic to get an understanding of what skills and knowledge was needed for admin type jobs from the basics of Microsoft Office all the way through to payroll and understanding how to use Xero. The assessments and learning modules were all set out in an easy to read and understand way and the support from the tutors was amazing. Very quick to answer any questions and help with parts I didn’t understand. The course fit in perfectly around my two young children and I am looking forward to studying even more through the Career Academy!”  Melissa Edge


★★★★★ “A very well organized and conceived course. By following the course materials, I was able to learn & build on the concepts with minimal questions. I would have no troubles recommending this course.”  –
Chris Chung

Course summary

Investment:  €1299 or only €25 a week on our interest FREE payment plan!


Assessments: Case studies, quizzes, written assessments and practical exercises


Duration: 400 hours over a maximum of twelve months.


Access Time: You will have access to this course for up to 18 months before you complete.


Prerequisites: Certificate in Business Administration or Certificate in Reception & Office Support or administrative experience.


Qualification: On successful completion of this business training course, you will be awarded a certificate of achievement.

Certificate in Business Administration

  • ADMG154 – Effective Business Communication
  • ADMG128 – Office Organisation and Procedures
  • ADMG148 – Time Management, Ethics and Professionalism
  • CITG127 – Introduction to Microsoft Word
  • CITG138 – Using Microsoft Excel
  • CITG126 – Introduction to Microsoft Powerpoint
  • ADMI127 – Workplace Health and Safety
  • ABKI214 – Fundamentals of Payroll
  • ADMG114 – Managing Accounts Payable, Accounts Receivable & Cash Management
  • ABKI217 – Accounting with Sage and Quickbooks
  • ABKI103 – Accounting with Xero

Certificate in Reception & Office Support

  • ADMG139 – Role of a Receptionist
  • ADMG154 – Effective Business Communication
  • CITG127 – Introduction to Microsoft Word
  • ADMG148 – Time Management, Ethics and Professionalism
  • ADMG165 – Organise Schedules
  • ADMG128 – Office Organisation and Procedures
  • ADMN127 – Workplace Health and Safety
  • ADMG108 – Customer Service Skills
  • ADMG107 – Customer Relationship Management
  • CITG138 – Using Microsoft Excel
  • ADMG110 – Dealing with Invoicing, Credit Policies and Cash Management

Diploma in Business Administration

Diploma in Business Administration

  • ADMG154 – Effective Business Communication
  • ADMG160 – Office Ergonomics & Data Entry
  • CITG127 – Introduction to Microsoft Word
  • ADMG159 – Producing Business Documents
  • ADMG166 – Maintain Business Resources
  • ADMG164 – Customer Service Strategies

Customer Relations

  • ADMG162 – Deliver & Monitor a Service to Customers
  • ADMG163 – Address Customer Needs
  • ADMG161 – Process Customer Complaints

Workplace Practices

  • ADMG165 – Organise Schedules
  • ADMG167 – Organise Workplace Information
  • ADMG168 – Organise Meetings
  • ADMI127 – Workplace Health and Safety

Financial Data

  • ABKI202 – Accounting and Bookkeeping Fundamentals
  • ABKI152 – General Journal
  • ABKI153 – General Ledger & the Trial Balance
  • ADMG114 – Managing Accounts Payable, Accounts Receivable & Cash Management
  • ABKI103 – Accounting with Xero
  • ABKI217 – Accounting with Sage and Quickbooks

Project Management

  • MGTG119 – Introduction to Project Management
  • MGTG109 – Establishing Timelines and Milestones
  • MGTG138 – Project Implementation, Completion and Evaluation
  • CITG138 – Using Microsoft Excel

Student Success Stories

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